July 19th 2010 10am
Our database has been backing up since yesterday evening. We will eventually need to restore the Database to get it running again. For the mean time you are able to send messages from our website still, but your replies are queued, you will not lost the replies but it will be delayed up until we are able to fix our database issue. It has taken longer than much anticipated due to the nature of the coruption. We have been working on it since yesterday morning when it first went down. Rest assure everything will resume to normal. As always we appreciate your patience.
July 18th 2010 7am
This morning due to a server crash the database became unstable and required a manual repair. Backing up all of our user's data required the most time roughly 9+ hours. Currently we bought back the database in a recovery mode so at least you can send messages. Responses are currently being queued up and will be delivered once our database has been fully repaired. We will keep you posted.
June 20th 2010 1pm
We had to purge our mail queue due to a corrupt message, for this messages sent from 1 pm to 1.30 pm EST had to be cleared. Otherwise it would've lagged every other user on this site from delaying their messages more than 1 to 2 hours. If you have sent a message between these times please resend it.
April 16th 8am to 1pm, 2010
We experienced an issue with our INBOX. Our database table was very fragmented and required immediate attention. That is why we had to take the maintenance window to resolve the issue. It was not completely resolved until 6pm EST. We were still having issues with missing messages.
April 14th 7am to 8am, 2010
SCHEDULED MAINTENANCE at the following time listed above. At that time our website will have a page indicating we are DOWN performing necessary maintenance. We need to clean up and optimize our database to keep up with the influx and popularity of the website. We appreciate everyone's support and using our FREE services! Again we thank each and everyone of you. This maintenance has been long over due since we have been busy with our jobs. Our system should be much speedy after this has been performed. We thank our users sending us feedback and inquiries, it actually helps us in maintaining our website. Users have been complaining about page loads, we took notice. :)
We do read each and every Support Email we receive. So please be sure to leave your REAL email address so we can respond back. Otherwise it is just a waste of your time and ours.
